Privacy Policy

1. Introduction

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at: support@councilapp.com

Council Technologies Inc. and/or its subsidiaries, successors or assigns (together, "Council Technologies" and/or the "Company") is the owner of a secure messaging platform that allows users to create encrypted chat groups with user-controlled encryption keys (the "Service"). The Service is provided as a mobile application.

When you access the Application and any other linked pages, features, content, or applications offered in connection with our Service, you acknowledge and accept the practices and policies outlined in this Privacy Policy.

Council Technologies Inc. is the responsible party or data controller regarding Personal Data collected through our Service. If you have any questions or concerns at any time about your data, privacy, or our terms of use, please email us at support@councilapp.com

2. Privacy Statement

This Privacy Policy explains how we collect, use, maintain and disclose your Information. This includes information that could be used to identify a specific User ("Personal Data"), and other information that does not constitute Personal Data ("Non-Personal Data") that is collected from you while using our Service. We take the privacy of your Personal Data seriously.

3. Purpose of Our Policy

We adopted this Privacy Policy to ensure that we have standards in place to protect the Personal and Non-Personal Data that we collect from you. Collecting your Personal Data is necessary for providing our Service, and is a consequence of the normal operations of our business. We published this Privacy Policy to make it easy for you to understand what the Personal and Non-Personal Data we collect and store, why we do so, how we receive and/or obtain that information, and the rights you have over your Personal and Non-Personal Data in our possession.

4. Consent

When you use our Service or allow someone to use our Service on your behalf, you consent to our collection, use, disclosure, transfer and storage/retention of any the Personal and Non-Personal Data or other information received by us as a result of your use, all in accordance with this Privacy Policy.

5. The Information We Collect

In the course of business it is necessary for us to collect the Personal and Non-Personal Data. This information allows us to identify who an individual is for the purposes of our business, contact the individual in the ordinary course of business and transact with the individual. We require this information in order to verify the identity of our Users, to protect our customers, and to ensure the integrity of the Service.

We will collect Personal Data from you only if you, or an authorized individual, whom you have authorized to share data about you voluntarily submit such information to us. You can refuse to supply Personal Data, except that it may prevent you from engaging in certain website related activities or accessing parts of the Service.

Without limitation, the types of information we may collect are:

(a) Aggregated Data. So that we can continually improve our Service, we often conduct research on user demographics, interests, and behavior. This is based on Personal and Non-Personal Data and other information that we have collected, and may be compiled and analyzed on an aggregate basis.

(b) Contact Information. We may collect information like your email address, telephone, and other information that allows us to contact you.

(c) Financial Information. We may collect financial information related to an individual such as any bank or credit card details used to transact with us.

(d) Personal Data. We may collect personal details such as your name, location, and other information that allows us to identify who you are.

Children

If you are under the age of 13, you may not use the Service. We do not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has used our Service and provided Personal Data to us, please contact us, and we will work to delete that information from our databases.

6. How Information is Collected

Most information is collected in association with your use of the Service. In particular, information is likely to be collected as follows:

(a) Account. When you open an account on the application and submit your personal details.

(b) Contact. When you contact us in any way.

(c) Cookies & Similar Technologies. When you use the Application, we may use cookies and similar technologies for security and spam prevention purposes only. We do not use cookies for tracking or advertising.

(d) Payment. When an individual submits their details to open a payment account or make a payment.

7. The Safety & Security of Personal Information

We take all reasonable precautions to protect your Personal Data from unauthorized access. However, no network, server, database or Internet or e-mail transmission is ever fully secure or error free. We encourage you to take special care in choosing what information you send to us electronically.

If you suspect any misuse, loss of, or unauthorized access to your Personal Data, you should let us know immediately at support@councilapp.com

8. When We Contact Users

Service Announcements. On rare occasions it is necessary to send out a strictly Service related announcement. For instance, if our Service is temporarily suspended for maintenance we might send users an email.

Customer Service. We communicate with users on a regular basis to provide requested Service and in regards to issues relating to their account.

9. When Personal Information is Used & Disclosed

We may retain your Personal Data as long as you continue to use our Service. You may close your account by contacting us, but we may retain Personal or Non-Personal Data for an additional period as is permitted or required under applicable laws.

Non-Disclosure. We promise not to disclose or sell your Personal Data to unrelated third parties under any circumstances, ever. We do not sell, trade, or rent your personal identification information to others.

10. Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our software and Service that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send e-mail to support@councilapp.com

11. How to Update Information

Your information can be updated by you in the Application. For any question on how to do it or if you have issues in doing so, please contact us at support@councilapp.com

12. Complaints and Disputes

If you have a complaint about our handling of your Personal Data, address your complaint in writing to support@councilapp.com

If we become aware of any unauthorized access to your Personal Data we will inform you at the earliest practical opportunity, once we have established what was accessed and how it was accessed.

13. International Privacy Laws

If you are visiting the Service from outside the United States, please be aware that you may be sending information (including Personal Data) to the United States, where some of our servers are located. We hold and process your Personal Data in accordance with privacy laws in the United States and this Privacy Policy.

14. Additions to This Policy

If we change this Privacy Policy, we will post updates on the Service or Application. Please review this policy periodically for changes, and especially before you provide any Personal Data. By continuing to use our Service after the effective date of any Modifications to this Privacy Policy, you accept those Modifications.

15. Contacting Us

If you have any questions about support, this Privacy Policy, or your dealings with the Application, please contact us at: support@councilapp.com

Last updated: January 2026

↑ Back to top